Warranty

Battery Warranty:
All batteries for wireless phones come with a 30-day warranty from the day that you receive the shipment. The battery must be defective due to manufacturer defect and not functioning. Any battery that is not functioning due to customer-inflicted damages is not covered under the 30-day warranty. If the battery does not hold a charge, this is not covered under this warranty. Your must follow the instructions written in your wireless phone's manual regarding battery charging instructions.

*WirelessSquare.com recommends that when you receive your battery, you charge it for 12 hours without interruption for the first time. After you charge it for 12 hours, use the phone till it drains out the power and repeat this at least 3 times after, to prevent the battery from not functioning properly.

Aftermarket Accessories Warranty:
All after-market products sold at WirelessSquare.com, except for batteries, are accompanied by a 12-month warranty. If your product is not labeled OEM somewhere in the description, then it is an aftermarket product. This warranty is applied to any aftermarket product that fails to function due to manufacturer defect. If it is deemed that your product is not functioning due to manufacturer defect, your product will either be repaired at no cost or you will receive a new product at no cost. If the product that you purchased is not being sold at WirelessSquare.com at the time of warranty exchange, then WirelessSquare.com will replace it with a comparable product. Damaged products do not fall into this category. If we deem the product is not covered under the warranty (at our own discretion), your warranty exchange will be rejected and the product will become property of WirelessSquare.com.

OEM Accessories Warranty:
Some of the products that WirelessSquare.com sells are Original Equipment Manufacturer items. This means that the Manufacturer (ex. Motorola) covers the warranty and not WirelessSquare.com. For "OEM" product warranties please refer to the manufacturer for details. All OEM products display "OEM" somewhere in the product description of the item. If your product does not display original, or OEM product anywhere in the item description, then you must refer to the Aftermarket Accessories WARRANTY policy.

Cellular Phones Warranty:
New Cellular phones are covered by the manufacture for 12 months from the date of purchase. If your phone is not functioning properly you should contact your Service provider to see if there are any network problems and phone functions are setup correctly. If there are no network or setup problems then you should contact the manufacturer or as directed by your service provider.

*Manufacturer warranty are covered for manufacturer defects only and do not cover damaged Phones.

For additional information on service providers and manufacturers you can e-mail our customer service support@wirelesssquare.com. Include your first and last name, contact number, product manufacturer and description of problem.

* Customers are responsible for all shipping and handling.